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We're here to help

We’re here to help you during these difficult times. Our Kidney Helpline can answer your kidney health queries, COVID-19 questions and help connect you to services. Call today on 1800 454 363 or email

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Latest update

18 November 2020

During these uncertain and difficult times, we're working with the medical community and partners to provide you up to date information about the coronavirus (COVID-19).

We are part of the Australian and New Zealand Society of Nephrology COVID-19 National Working Group which is responding to the COVID-19 Crisis – we will ensure the needs and concerns of patients are being heard, and that the information we bring you is up to date and backed by the clinical community.

SA Restrictions - what you need to do

  • Given that a number of COVID-19 cases have been identified in South Australia, the SA Government has introduced a number of restrictions, which will come into place at midnight on 18 November 2020. Visit the SA Health website and Facebook page for more information
  • SA kidney patients should check with their renal clinics before attending their appointments in terms of whether they're seen face-to-face or by telephone
  • Dialysis patients in SA should attend as usual to their USUAL UNIT and staff will inform you of what to do - DO NOT miss your dialysis treatment
  • Abide by the restrictions information as set out by SA Health in terms of wearing masks when leaving the house and following the usual hand hygiene and social distancing rules.
  • If you need urgent health care you should still attend hospital or get blood tests done.

VIC Restrictions - what you need to do

  • For the latest restriction advice, visit the VIC Health Website and Facebook page
  • Remember to keep your mask with you at all times as it is still required to be worn inside and in situations where it is difficult to social distance

Kidney Transplant Houses

Our Kidney Transplant Houses are still open and taking guests, click here for more information on our Kidney Transplant Houses.

COVID-19 and your kidney health

Your COVID-19 questions answered

Watch Dr Shilpa Jesudason discuss COVID-19 and kidney disease, answering the kidney communities most asked questions.

How to stay safe during COVID-19

 We went live on Facebook with Dr Shilpa Jesudason to talk about how you can stay safe during COVID-19, watch here.

Other useful links

Health Professional Webinars

We're hosting regular webinars for health professionals to help inform them on how to care for kidney patients during the COVID-19 crisis. Learn more.

Want more information?

There is a large amount of unverified information circulating on social media. It is important that you seek information on coronavirus from trusted sources.

Australian Government

Visit the Australian Government’s Coronavirus Information Page. This page is regularly updated with the latest information.

If you have questions about coronavirus please call the Australian Government’s Coronavirus Health Information Line on 1800 020 080. The helpline operates 24 hours a day, seven days a week.

World Health Organisation

The WHO has a large range of global resources and information visit the World Health Organisation Advice for the Public Page.

National COVID-19 Clinical Evidence Taskforce

Health professionals can get up-to-date information and best practice care advice on the COVID-19 Evidence website.

Transplant Australia

Transplant Australia have resources, videos and updates on staying safe with your transplant visit their website.

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