Our Kidney Helpline provides free support and information for anyone who has questions or concerns about their kidney health or kidney disease diagnosis.
Free call 1800 454 363
No matter what stage you are at as a person living with kidney disease our trained Kidney Helpline health professionals are here to help.
Anyone can call the Kidney Helpline including families, carers, students, healthcare professionals and researchers. We can assist you with accessing information and support regarding the following:
Please note: We are not able to provide individual counselling or crisis support and we do not provide healthcare or specialist referrals. For individual medical advice or interpretation of blood test results, we recommend you consult with your treating doctor.
Free call the Kidney Helpline on 1800 454 363
Operating hours: 9am-5pm (Australian Eastern Standard Time), Monday-Friday. Closed for public holidays
Voicemail service available after hours or if the line is busy, simply leave a message at the prompt and we will respond within 2 business days
Email your enquiry to firstname.lastname@example.org
The National Relay Service is available for those with hearing or speech impairments:
Speak and Listen (SSR): 1300 555 727
If you would prefer us to contact you at a convenient time, book in a call back from one of our health professionals using the button below.Make a booking online